CUSTOMER
The customer was VTB Bank, working out of Belarus.
CHALLENGE
VTB Bank wanted to enhance and streamline a number of their processes, including quality testing, handling, and scanning. They hoped to achieve this through a centralized storage of documents, specifically credit files.
SOLUTION
The solution required multiple stages to complete across a single system. Each problem, and the respective module which solved it, is explored below.
File Storage
File storage required a simple scan of the documents onto the service and into the proper network folder. Only two links would be created from this process.
Administration
The administration organization was more complex, but it essentially broke down into five distinct areas of management.
- Creation of documents
- Creation of products
- Creation of credit requirements
- Access permission
Documents
The documents module allowed users to review credit concordance. This was accomplished through the attachment of various electronic documents, as designated in the documents area.
Recognition
The recognition module reviewed matches through scanning and text recognition. Documents receive what is essentially a barcode of statement.
Search
The search module gave users the ability to search for specific documents through the Sphinx engine.
Two-Sided Cooperation
The data needed to be integrated with other future banking systems in case they become necessary. This included SC BankNT resources.
The above six modules collectively created a platform to get the right documents to the right places without having them overburdened in excessive handling and scanning.
